Accessibility

Accessibility Statement for AXA Safe Spaces AXA is committed to making its global website AXA Safe Spaces accessible, in accordance with legislation such as the Equality Act 2010 , Article 47 of Law No. 2005-102 of 11 February 2005, and the ADA. To this end, it shall implement the strategy and actions detailed in its multi-year plan which is currently being drawn up. This accessibility statement applies to the website https://safespaces-againstviolence.axa.com/spa/ Accessible features and testing AXA Safe Spaces website has taken into account WCAG 2.2 level AA accessibility and RGAA version 4.1.2 requirements from the design to the development stages, assuring, for instance, that navigation with a keyboard is possible, semantic structure are correct, the language is understandable and the multimedia included contains captions and pause mechanisms. The accessibility testing, conducted by subject matter experts on numerous pages of the AXA Safe Spaces website, included preliminary design reviews and post-development manual valuations with the assistance of automated tools and Screen Reader assistive technology. Compliance status AXA Safe Spaces website is partially compliant with WCAG 2.2 level AA, for the reasons listed below. Non-accessible content The content listed below is non-accessible for the following reasons: 1.1. there are some texts that might not have a contrast ratio of at least 4.5:1, depending on the window size and/or animation background; and 1.2.there are some texts that can be resized without assistive technology by up to 200 percent, but with loss of content or functionality. Preparation of this accessibility statement The accessibility statement was prepared on September 15th 2025 following an evaluation carried out by an internal audit. The accessibility statement was last reviewed on October 6th, 2025. Technologies used for the development of the website HTML, CSS, Typescript, Tailwindcss, Next.js. The tests of the web pages were carried out using the following screen readers and web browsers: NVDA Screen Reader, Chrome, Edge The following tools were used during the evaluation: Axe Dev Tools, Contrast Color Analyzer, Siteimprove browser extension, HeadingsMaps The following pages were included in the accessibility evaluation : - Home - About - Star Training- Intro - Expert - Recognize - Respond - Refer - More stories - Terms of use AXA will run accessibility checks whenever the content is updated and new features are included on the AXA Safe Spaces website. AXA is committed to digital accessibility and has a centralized expert team that co-ordinates and assesses AXA Entities worldwide, with a target of reaching a high-compliance to all core assets by 2026. Feedback and contact information If you are unable to access any content or service, you can contact the service desk to be directed to an accessible alternative or to obtain the content in another form. - Send a message via the online form of the service desk. Complaint procedure You may also contact us with any complaint where we dismiss a request for accessible information or to request the adoption of the appropriate measures for accessibility to information , or to submit your reasons for disagreeing with our response to any information access request. All complaints, must be submitted to the service desk or if the complaint results from an action carried out by the above unit, to the body above such unit which is the Digital Accessibility team. Legal remedies This procedure is to be used in the following case. If you have reported to the bodies above a lack of accessibility that prevents you from accessing any of the content or services of the website and you have not received a satisfactory response: - Write a message to the Defender of Rights in France or in your country of origin - Contact the Advocate's delegate in your region in France or in your country of origin Send a mail by post (free of charge, do not put a stamp): Défenseur des droits Libre réponse 71120 75342 Paris CEDEX 07 Reference to the Terms of Use Information about the service provided on the AXA Safe Spaces website, including its purpose, scope, and the fact that access to it is provided free of charge, is available in the Terms of Use, This includes the consumer information required under Directive 2011/83/EU.